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| OUR VISION : |
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At Earnest John Drugs & Chemicals we take pride in the fact that we're a value-based company. Our values are presented below. What is important, however, is that we do not merely believe in these values, but we consciously put them into action in our everyday lives. To ensure this, we have an ongoing internal program whereby each of these values is periodically presented by the Chairman in the form of action points - which are then cascaded down through the entire Company. To see how we put these values into action, just click below.
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Achieving customer satisfaction is fundamental to our business. |
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Provide products and services of the highest quality. |
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Practice dignity and equity in relationships, and provide opportunities for our people to realise their full potential. |
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Ensure profitable growth and enhance the wealth of shareholders Foster mutually beneficial relations with all our business partners Manage our operations with high concern for safety and the environment. |
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Be a responsible corporate citizen. Achieving customer satisfaction is fundamental to our business. |
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| How we put this value into action? |
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We will deliver defect-free products and services to our customers and colleagues, on time. |
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We will build capabilities to consistently deliver superior value to our customers. |
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We will treat all customers alike, whether internal or external, always aiming to ensure a high level of satisfaction. |
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We will constantly endeavour to be responsive to the needs of our internal customers, through better communication, by breaking down barriers between departments and by fostering team work. |
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We will institutionalize feedback mechanisms to evaluate customer satisfaction. Provide products and services of the highest quality. |
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| How we put this value into action? |
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We will move beyond job boundaries and across hierarchies and anticipate and meet the customer's needs. |
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We will constantly evaluate customer needs and innovate new services to enhance value for our customers The service dimension will focus on speed, responsiveness, being proactive and committed. |
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We will build quality into our products, through better processes and systems, rather than by inspection. |
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We will endeavour not only to meet the market needs, but to exceed those and delight our customers. Practice dignity and equity in relationships, and provide opportunities for our people to realise their full potential. |
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| How we put this value into action? |
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Our people are our source of strength. |
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We will treat each other with respect. |
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We will foster an environment of trust and openness. |
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We will be fair in our relationships and avoid both fear and favor. |
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We will strive to create pride through exemplary work standards. |
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We will strive to provide our people with opportunities to build their careers without personal bias or hierarchy. |
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We will invest in our people through continuous training and development. |
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We will use merit, qualifications and other job-related parameters as the sole basis for all employment-related decisions. |
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We will avoid actions or relationships that might conflict with our job responsibilities, or the interests of Earnest John. |
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We will reward each employee on the basis of the contribution made by him or her to the Company. Be a responsible corporate citizen. |
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| How we put this value into action? |
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By increasing our self-awareness about statutory laws, which directly impact our area of operations. |
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By ensuring compliance with the laws and regulations laid down by regulatory bodies in the countries where we operate. |
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By ensuring transparency in our dealings with enforcement agencies, and extending our co-operation to officers of statutory bodies for the purpose of audits and inspections. |
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By reporting any non-compliance to the concerned internal authority. |
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By ensuring responsible consumption of natural resources through processes that are eco-friendly. |
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Yet, these are merely the more tangible means in which we seek to make Earnest John a responsible corporate citizen. In addition, there are the intangibles, which are more complex and require a different approach. Here we believe that each one of us needs to introspect and question the values that are intrinsic to us : |
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| Are these values driven by honesty, openness and equity? |
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| How do we interface with society at large? |
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| Do we set examples through our actions that are worthy of emulation? |
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| Do we reinforce the image of Earnest John as a responsible corporate citizen through our own immaculate personal behaviour? |
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We understand that each one of us carries the onus of ensuring that Earnest John is a responsible corporate citizen. And that each one of us must therefore introspect and decide upon the actions that make ourselves - and therefore Earnest John - a more responsible corporate citizen. |
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| OUR MISSION : |
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To become a research-based, international pharmaceutical company But we are now in the process of moving up the value-chain to become a research-driven pharmaceutical company, with an increasing presence in the international marketplace. Here are some of the highlights of our Company :
The Company is structured across four international regions |
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India & Middle East |
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Europe, CIS & Africa |
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Asia-Pacific & Latin America |
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North America |
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We spend nearly 8% of our revenues on Research & Development - including a discovery research program. We have adopted a multi-pronged strategy to access the international marketplace, the components of which are : - Multiple markets - Brand building - Backward integration - R&D capabilities to back all of the above |
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| OUR CULTURE : |
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The culture of a company depends on its people. The way of life inculcates the desired culture at all levels, irrespective of the position held by an individual in the organization. The qualities, which are inculcated in every Earnestian, speak volumes about the culture of the organization and include. |
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Strategy |
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Ethics |
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Professionalism |
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Quality |
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High level of commitment |
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Perseverance |
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Dedication |
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Customer Orientation |
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We also strive to create an environment, which is conducive to foster team spirit, pride of ownership, enthusiasm and initiative among Earnestians. |
